1. Introduction
These Terms and Conditions govern your use of the XAYTA website and your purchase of products through the website. By accessing the website, placing an order, creating an account where available, or purchasing a product, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
2. About XAYTA
XAYTA is an ecommerce business offering digital goods, media, books, movies and music through its online marketplace. In these terms, “XAYTA”, “we”, “us” and “our” refer to XAYTA, while “you” and “customer” refer to users and purchasers.
3. Website Use
You agree to provide accurate information when placing orders or creating an account. You must not use the website for unlawful purposes, attempt unauthorised access, interfere with website security or operation, or misuse the website or its content.
4. Products and Digital Content
Products may include digital goods, books, eBooks, movies, music, audio and other media. Product descriptions, formats, compatibility, availability and specifications may vary. Digital products may be supplied by download, email, account access, streaming or another method stated on the product page or at checkout.
5. Intellectual Property and Content Rights
Purchasing a digital product does not automatically transfer copyright or other intellectual property rights to you. You must comply with applicable copyright and licence restrictions. Unless expressly permitted, you must not reproduce, resell, publicly distribute, upload, share or commercially exploit purchased digital content.
6. Product Availability
Products are subject to availability. We may update, withdraw or modify products and listings. If an ordered product becomes unavailable before fulfilment, we may contact you regarding an alternative, replacement or applicable refund.
7. Prices
Prices displayed on the website may change. The applicable product price is generally the price shown when the order is submitted, subject to obvious pricing or listing errors. Any applicable additional charges should be shown during checkout.
8. Orders and Acceptance
Submitting an order is a request to purchase. An order acknowledgement does not necessarily constitute final acceptance. We may decline or cancel an order for genuine reasons including unavailability, payment problems, suspected fraud or obvious pricing errors.
9. Payment
Payment must be completed using the payment methods made available by XAYTA. You confirm that you are authorised to use the selected payment method. Third-party payment providers may process transactions under their own terms and privacy policies.
10. Digital Delivery and Access
The delivery or access method and timing for a digital product depend on the individual product. Customers are responsible for providing accurate contact details and maintaining suitable devices, software, internet access and storage. Where access is provided through a link, account or other digital mechanism, customers should follow the supplied instructions.
11. Books, Movies, Music and Media
Availability, format and permitted use may differ by product. Some content may have geographic, device, account, platform or licensing restrictions. Customers should review product information and applicable usage terms before purchase.
12. Returns, Refunds and Cancellations
Returns, refunds and cancellations for digital products may depend on the nature of the product, whether access or download has commenced, the applicable product terms and applicable law. XAYTA has a separate Returns and Refunds Policy, that policy forms part of these terms. Nothing in these terms is intended to exclude rights that cannot lawfully be excluded.
13. Faulty or Inaccessible Digital Products
If a purchased digital product is defective, materially different from its description, or cannot reasonably be accessed because of a problem attributable to XAYTA, contact us promptly with your order details and a description of the problem. We may investigate and, where appropriate, provide assistance, replacement access, an alternative product or a refund, subject to the circumstances and applicable law.
14. Third-Party Services and Links
The website may use or link to third-party services, platforms and websites. XAYTA is not responsible for the content, availability, security or independent practices of third-party services. Your use of third-party services may be subject to their own terms.
15. Privacy
Personal information collected through the website is handled in accordance with XAYTA’s Privacy Policy.
16. Prohibited Activities
You must not use the website or purchased digital content for unlawful activity, intellectual property infringement, distribution of malicious software, unauthorised access, interference with website operations, payment abuse or other misuse. XAYTA may restrict access where necessary to protect customers, the website or the business.
17. Disclaimer
The website and its content may be subject to availability, maintenance, technical interruptions and other circumstances beyond our reasonable control. We do not guarantee that the website will always be uninterrupted, error-free or compatible with every device or software environment.
18. Limitation of Liability
To the extent permitted by applicable law, XAYTA will not be liable for indirect, incidental or consequential losses arising from use of the website or inability to access a product, except where such liability cannot lawfully be excluded. Nothing in these terms excludes liability that cannot legally be excluded.
19. Force Majeure
We are not responsible for delay or failure caused by circumstances beyond our reasonable control, including significant technical failures, internet or telecommunications disruption, cyber incidents, natural disasters, government action, civil disturbance or other events outside our reasonable control.
20. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our business, website, products or legal requirements. Updated terms will be published on the website with a revised date. Continued use after an update constitutes acceptance to the extent permitted by law.
21. Governing Law and Dispute Resolution
These Terms and Conditions are intended to be governed by the laws applicable in the Federal Republic of Nigeria. Where a dispute arises, the parties should first attempt to resolve it through good-faith communication. This does not prevent a customer from exercising statutory rights or seeking remedies available under applicable law.
22. Contact Us
XAYTA
3, ANOKWURU STREET, PORT HARCOURT, RIVERS STATE, NIGERIA
Email: [email protected]
Phone: +234 907 013 2011
Website: https://www.xaytam.com/